Last updated: June 24, 2026
These Terms of Service govern your access to and use of x3supremacy.eu, including our WooCommerce-powered online store, custom vinyl and handmade parts, garage/public profile tools, community features, workshop/service appointment tools and related services.
By using the website, creating an account, placing an order, submitting content, connecting Google Calendar or using any SUPREMACY service, you agree to these Terms.
SUPREMACY provides automotive-inspired products, vinyl decals, banners, handmade/custom parts, workshop/service workflows, garage/profile features and community tools through x3supremacy.eu.
For support or legal questions, contact support@x3supremacy.eu.
You may need an account to place orders, manage your garage, create a public profile, post in community areas, access referrals/wallet features, connect Google Calendar or view order/service messages.
You are responsible for keeping your login details secure and for all activity under your account. You must provide accurate information and keep it updated. We may suspend or remove accounts used for spam, fraud, abuse, unauthorized access, policy violations or unlawful activity. Accounts may require email verification before full access.
Our store is powered by WooCommerce/WordPress technology. WooCommerce provides store infrastructure such as products, cart, checkout, orders, coupons, customer accounts and related tools. These Terms remain between you and SUPREMACY for purchases made from our website.
Payments, shipping labels, carrier services, Google Calendar, email delivery, spam/security checks and other connected services may be provided by third parties. Their own terms and policies may apply where they process data or provide a service directly.
Product availability, pricing, shipping costs, taxes and delivery times may change. Prices shown at checkout are the prices that apply to your order unless there is an obvious technical or pricing error.
Payment may be handled by third-party payment providers or bank/payment methods such as card payments, wallet/balance, referral discounts, bank transfer or other enabled checkout methods. Orders may be pending, held, cancelled, failed, refunded or updated depending on payment status, availability, fraud checks, customer approval or communication.
Manual orders created by SUPREMACY staff are subject to the same rules once confirmed or paid.
Some products are standard stock items. Other products may be custom, personalized, made-to-order, hand finished, printed/cut from vinyl, produced from customer-provided information, or dependent on product options such as color, size, finish, text, handle/username, vehicle model, design approval, reference files or notes.
You are responsible for checking spelling, measurements, design choices, colors, placement, compatibility and submitted files before approval. Screen colors and material appearance may vary slightly from real vinyl, printed material, lighting and device display.
If an order requires approval, production may only continue after you approve it or send the requested changes. Approval means you confirm the design/instructions are ready for production.
We aim to dispatch orders within the estimated timeframe, but delivery can be affected by stock, production complexity, custom work, carrier delays, customs, incorrect addresses, missing phone details or events outside our control.
We may use postal, courier or label services such as CTT or other carriers depending on destination and order type. Tracking and delivery updates may be provided where available.
You must provide a complete and correct shipping address and contact information. Contact us quickly if an order appears lost, damaged or incorrect.
At SUPREMACY, we take pride in the quality of our vinyl, decals, custom work and handmade parts. If you are not completely satisfied with your purchase, please review the conditions below.
Eligibility for returns
Return process
Refunds
Exchanges
Nothing in this section removes mandatory consumer rights, legal guarantees or protections that apply to you.
We may generate invoices, receipts or other order documents for purchases, repairs, services or manual orders. You must provide accurate billing details, including NIF/VAT or tax information where requested. Some order, invoice and accounting records must be retained for legal and tax reasons.
Appointments, repair/service entries, workshop notes, estimates and related records are provided to help organize service work. Dates and times may need to be changed due to workload, parts availability, customer approval, vehicle condition or unforeseen issues.
Repair/service information may be associated with a customer, vehicle, WooCommerce order or calendar entry. Estimates are not final invoices unless clearly confirmed.
If you connect Google Calendar, you authorize SUPREMACY to create, update and remove appointment events related to SUPREMACY orders, bookings or services. You can disconnect the integration through your account or revoke access in your Google Account.
Google Calendar sync is provided as a convenience. You should still check your account, order page, email and direct communications for the latest appointment status. SUPREMACY is not responsible for calendar conflicts, reminders missed because of user settings, Google service interruptions, disconnected accounts or revoked permissions.
The website may include public profiles, followers/following, garages, vehicle galleries, likes, build reputation, social posts, chat, comments, reactions, reviews and media uploads.
You must not submit unlawful, abusive, hateful, threatening, misleading, spammy, infringing, private, unsafe or malicious content. You must own or have permission to upload any images, text, files or media you submit.
We may moderate, hide, delete or restrict content or accounts when needed for safety, legal compliance, quality or platform integrity.
When you submit reviews, posts, comments, photos, vehicle details, design references or other content, you keep your rights, but grant SUPREMACY a worldwide, non-exclusive, royalty-free license to host, display, reproduce, adapt and use that content for operating, promoting and improving the website, products and services.
This license ends when content is removed, except where retention is needed for legal, backup, moderation, security, order proof, production records or legitimate operational reasons.
Wallet balances, referral codes, discounts, coupons and promotional rewards may be subject to eligibility rules, limits, expiration, fraud checks and manual review. They have no cash value unless explicitly stated and may not be abused, resold or used to create fake accounts/orders.
We may adjust or remove rewards, wallet credit or referral benefits where there is abuse, technical error, refund, chargeback, cancellation or policy violation.
SUPREMACY branding, designs, product images, website layouts, text, graphics, software, workflows and other materials are owned by SUPREMACY or its licensors unless stated otherwise.
You may not copy, resell, reproduce, scrape, reverse engineer, misuse or commercially exploit our materials without permission.
You must not use the website to:
We may update, change, suspend or discontinue parts of the website or services. Features may change as the platform evolves, including beta features, community tools, notifications, calendar integrations, garage tools and account dashboards.
To the maximum extent permitted by law, SUPREMACY is not liable for indirect, incidental, special or consequential losses, loss of profits, data loss, missed appointments caused by third-party services, or issues outside our reasonable control.
Nothing in these Terms limits liability where it cannot legally be limited, including mandatory consumer protections.
Our Privacy Policy explains how we collect, use and protect personal data. By using the website, you acknowledge that personal data will be processed as described in the Privacy Policy.
These Terms are governed by applicable Portuguese and European Union law, unless mandatory consumer law in your country provides additional rights.
We may update these Terms when our services, legal obligations or platform features change. The latest version will be posted on this page with the updated date. Continued use of the website after changes means you accept the updated Terms.
Email: support@x3supremacy.eu
Phone / WhatsApp: +351 938981888
Website: https://x3supremacy.eu
